Fees, Terms and Conditions

**due to last minute client cancellations in previous years, all  2020  November / December event bookings require a 30% non refundable deposit on minimum confirmed numbers, with final amount to be paid in full 5 days prior to the event date**

Delivery Fee

Canberra CBD $14.00

All Other Areas within the ACT $22.00 – $30.00

Outside ACT POA

For functions where equipment and set up is required, costs start at $50.00

For functions outside the ACT Additional costs will be incurred depending on the location and condition of the area.

We endeavour to deliver as timely as possible but please allow up to an hour either side due to unforeseen or problematic circumstances.

**This allows for one delivery and one pick up (within the following two days) per event. Should an extra pick up be required because equipment is not ready and available, an extra delivery charge will be incurred**

Minimum and maximum numbers

Morning teas, Afternoon teas and sandwich lunch min   10 – max 500 guests

Finger food / canapes – Min 20 – Max 350 guests

Seated, serviced functions min 10, max   150 guests

Minimum Numbers

Orders for less than 5 people are not accepted. Orders for less than 10 people will incur a 15% surcharge

Ordering Preferences

Basic Functions, such as morning teas and sandwich lunches require a minimum of 24 hours notice as quality and freshness is of the utmost importance to us.

Seated meals and Menus requiring service staff a minimum of 5 day notice is required.

For Marquee Events depending on size a minimum of 2 weeks’ notice is required.

All function inquiries by Phone contact will be taken as an inquiry until conformation via E-Mail.

Surcharges

Orders for less than 5 people are not accepted. Orders for less than 10 people will incur a 15% surcharge

Minimum orders on weekends and public holidays

Saturday $300 minimum order

Sunday / Public Holidays $850 minimum order(inclusive of 30% surcharge)

**unless otherwise confirmed with company management, all off site catered events where service staff are needed, require final minimum confirmation on numbers 5 days prior to the event**

**All Catering  on  Sundays and public Holidays will incur a 30%, no exceptions**

Prices 

Whilst all attempts are made to maintain published / quoted prices, they may be subject to change at the discretion of Topgun Catering. If prices differ, the client will be informed before the event date. Prices quoted include GST unless otherwise specified. Children 12 years and under will receive a 25% discount off the adult rate. If the child is not eating then there will be no charge.

Cancellation Fees

As a local and independent company we understand that sometimes functions do not go quite as planned and require a cancellation at the last minute. Taking this into account a 48 hour notice is all we need at no expense to our clients for catering bookings under $300 value and 5 days notice for functions of $301 – $1000.

 

Cancellation of Functions under 48 hours

Will be Charged at 80%

All function bookings over $1500 require a minimum 50% deposit that is non refundable for cancellations with in 10 days of the event.

Any Functions over $1000 quoted and confirmed will be charged at 80% for cancellations within 5 business days

**Cancellation or reduction of numbers of a function on the day of the event, or after business hours the day prior, will be charged at full cost. This is not negotiable**

Weddings

50% deposit required on confirmation of  booking

Minimum numbers to be confirmed 3 weeks prior to date

Final numbers and payment in full 1 week prior to date of catering

**Peak Season Weddings(September – February) 20% of the total quoted prices as non refundable if event cancelled within 3 months**

As Topgun Catering utilizes contract agency staff, cost of staff invoiced is approximated with the information supplied by the client and may increase due to requirements on the day. Any additional cost on staffing is required to be paid with in 5 business days of event

Tastings

As Topgun Catering tailors menus to clients needs / requests we do not always hold specific stock and have a regular rotation of fresh produce. This Combined with the fact we do our best to maintain low and competitive prices, complimentary menu tastings (for 2 pax) are only available on menus over $90 pp once a non refundable deposit has been secured.

Should menu tastings be requested on any menu below this price, this shall incur a $250 fee as to cover staff time and produce

Service Staff

Wait Staff are hired out at a rate of $52.00 per hour (Saturday +20%, Sunday +30%) for a minimum of 3 hours.

We work on 1 staff member for every 12 guests to ensure the finest dining experience.

Chef Fees

Our highly professional and experienced Chefs are hired out at a rate of $60.00(Saturday +20%, Sunday +30%) per hour for a minimum of 3 hours for onsite catering, as a rule we work on 1 chef for every 15 guests but this will vary depending on menu selections.

Breakages / Losses

At all times, equipment utilized for catering deliveries remain property of Topgun Catering pty ltd.

All breakages and lost items will be added to your final invoice and must be paid for in full.

*all terms and conditions current Topgun Catering December 2020*